# Triage agent

This example is a CAI containing a triage agent, which takes in user inputs and chooses whether to respond directly, or triage the request
to a sales or refunds agent.

## Setup

To run the triage agent CAI:

1. Run

```shell
python3 run.py
```

## Evals

> [!NOTE]
> These evals are intended to be examples to demonstrate functionality, but will have to be updated and catered to your particular use case.

This example uses `Pytest` to run eval unit tests. We have two tests in the `evals.py` file, one which
tests if we call the correct triage function when expected, and one which assesses if a conversation
is 'successful', as defined in our prompt in `evals.py`.

To run the evals, run

```shell
pytest evals.py
```