Add an official, production-grade WhatsApp integration via Meta's
Business Cloud API as a complement to the existing Baileys bridge.
No bridge subprocess, no QR codes, no account-ban risk — at the cost
of a Meta Business account and a public HTTPS webhook URL.
Setup is fully wizard-driven: 'hermes whatsapp-cloud' walks through
every credential with paste-time validation (catches the #1 trap of
pasting a phone number into the Phone Number ID field), generates a
verify token, and ends with copy-paste instructions for the
cloudflared / Meta-dashboard / Business Manager pieces that can't be
automated. The wizard also points users at Meta's Business Manager
for setting the bot's display name and profile picture.
Feature set:
- Inbound: text, images (with native-vision routing), voice notes
(STT), documents (small text inlined, larger cached), reply context.
- Outbound: text with WhatsApp-flavored markdown conversion, images,
videos, documents, opus voice notes via ffmpeg with MP3 fallback.
- Native interactive buttons for clarify, dangerous-command approval,
and slash-command confirmation flows — matches the Telegram /
Discord UX, graceful degrades to plain text.
- Read receipts (blue double-checkmarks) and typing indicator,
using Meta's combined endpoint so they fire in a single API call.
- Webhook security: X-Hub-Signature-256 HMAC verification (raw body,
constant-time), wamid deduplication, group-shaped-message refusal
(groups deferred to v2 — Baileys still covers them).
- Full integration with the gateway's session, cron, display-tier,
prompt-hint, and auth-allowlist systems. Cloud and Baileys can run
side-by-side against different phone numbers.
Also wires STT (speech-to-text) through Nous's managed audio gateway
for Nous subscribers — previously the default stt.provider=local
required a separate faster-whisper install. New subscribers now get
voice-note transcription out of the box.
Docs: 418-line user guide at website/docs/user-guide/messaging/
whatsapp-cloud.md, sidebar entry, environment-variables reference,
ADDING_A_PLATFORM.md updated with the optional interactive-UX
contract for future adapter authors.
Tests: 100 dedicated tests for the adapter, 32 for the setup wizard,
20 for the Nous subscription STT wiring, plus regression coverage
across display_config, prompt_builder, and the cron scheduler.
Known limitations (deferred until clear demand signal):
- Group chats — use the Baileys bridge if you need them.
- Message templates for 24-hour-window outside-conversation sends —
reactive chat is unaffected; cron / delegate_task with gaps > 24h
will fail with a clear error. The agent's system prompt warns the
model about this so it knows to mention it when scheduling delayed
messages.
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