## Thinking Path
> - Paperclip is the open source app people use to manage AI agents for
work
> - Company import parks every imported agent as a safety default, and
issue assignment wakes are dropped for paused agents
> - The pause was recorded as the generic reason "system" and was almost
invisible: the chat-style task thread showed nothing, the legacy notice
had no action, and the new-task dialog gave no hint
> - Users assigned tasks in an imported company, nothing ran, and there
was no explanation — the imported company looked broken
> - This pull request records a dedicated "import" pause reason and
makes the paused state visible and fixable where the user is looking
> - The benefit is that a silent no-op becomes an explained state with a
one-click resume
## Linked Issues or Issue Description
**What existing behavior does this improve?**
Working with a company whose agents arrived paused from a company
import.
**Subsystem affected**
Shared constants (`PAUSE_REASONS`), company import service
(`server/src/services/company-portability.ts`), task thread and new-task
dialog UI.
**Current behavior**
Imported agents get `pauseReason: "system"`, the same value
plugin-managed and built-in agent pauses use. Assigning an issue to a
paused agent silently drops the wake. The chat-style task thread renders
no paused notice; the legacy thread's notice says "It was paused by the
system." with no action and only renders when the composer is shown.
**Proposed behavior**
Import writes `pauseReason: "import"`. The paused-assignee notice
explains the import pause, offers an inline "Resume agent" button
(suppressed for budget pauses, which clear on their own), and renders
for read-only viewers. The chat-style task thread shows the same notice
above the composer. The new-task dialog warns when the selected assignee
is paused.
**Breaking changes**
None. `PAUSE_REASONS` is widened, not changed; the column already stores
free-text values in other paths, and every consumer is an equality check
with a manual fallback, so an older client shows the generic fallback
copy for the new value.
## What Changed
- `packages/shared/src/constants.ts`: `"import"` added to
`PAUSE_REASONS`.
- `server/src/services/company-portability.ts`: the import pause patch
writes `pauseReason: "import"`.
- `ui/src/components/IssueChatThread.tsx`: `IssueAssigneePausedNotice`
gains import copy, a Resume button, test ids, and is exported; it now
renders even when the composer is hidden. New `onResumeAssignee` /
`resumeAssigneePending` props.
- `ui/src/components/TaskChatThread.tsx`: renders the paused-assignee
notice above the composer dock (the chat-style thread previously had no
paused surface at all).
- `ui/src/pages/IssueDetail.tsx`: wires a resume mutation
(`agentsApi.resume`) through both thread variants and invalidates the
company agent list.
- `ui/src/components/NewIssueDialog.tsx`: inline note when the chosen
assignee is paused, with import-specific copy.
## Verification
- `cd server && npx vitest run
src/__tests__/company-portability.test.ts` — 82 tests pass (pause pin
updated to `"import"`).
- `cd ui && npx vitest run src/components/IssueChatThread.test.tsx
src/components/NewIssueDialog.test.tsx
src/components/TaskChatThread.test.tsx` — 120 tests pass (new: notice
copy per reason, resume click, budget suppression, active-agent null
render, dialog note).
- `pnpm run typecheck` in `packages/shared`, `server`, and `ui` — clean.
## Risks
- Low risk. The resume action calls the existing `POST
/agents/:id/resume` route with its existing guards. Existing rows keep
`"system"` and fall back to the current generic copy; only new imports
write `"import"`.
## Model Used
- Claude Fable 5 (`claude-fable-5`, Anthropic) with extended thinking
and tool use, via Claude Code.
## Checklist
- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [ ] All Paperclip CI gates are green
- [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge
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