## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work. > - The decisions desk and queue help operators find work that needs a human decision. > - The current views use different grouping, sorting, and labels. > - Repeated confirmation requests can also leave stale pending actions in the queue. > - Blocked-work attention can point at an intermediate issue instead of the terminal blocker. > - This pull request aligns the server contract and both user interfaces. > - The benefit is a smaller, clearer queue that ranks the decisions with the largest impact. ## Linked Issues or Issue Description Related PR: #10774 **What existing behavior does this improve?** The decisions desk and queue currently use different triage rules. They can show stale repeated confirmations and can rank blocked work by an intermediate issue. **Subsystem affected** This change affects attention aggregation, issue thread interactions, shared attention contracts, and the decisions user interface. **Current behavior** The desk uses a can-wait group that has no clear arrival meaning. The queue has fewer controls than the desk. Repeated pending confirmations remain actionable. Blocked-work rows do not always identify the terminal actionable blocker. **Proposed behavior** Group desk items by arrival date, and reserve Decide now for explicit due dates. Use one toolbar and shelf model on both pages. Supersede older repeated pending confirmations. Aggregate blocked work under the terminal actionable blocker and rank it by impact. **Reason and benefit** Operators get one consistent triage model. The badge reflects new and overdue work. High-impact blockers move to the top. Duplicate confirmation work no longer consumes attention. **Breaking changes** The attention summary field `decideNowCount` changes to `deskBadgeCount`. Consumers must use the new field. Older repeated confirmation interactions can now finish with the `superseded_by_newer_request` outcome. ## What Changed - Supersede older pending confirmation requests for the same issue and record the mutation in activity history. - Resolve blocked-work attention to actionable terminal blockers, suppress live blocker trees, and rank rows by blocked-work impact. - Group the decisions desk into New today and Earlier, and count new plus overdue work in the desk badge. - Share the decision toolbar and shelf components across the desk and queue. - Add queue grouping, sorting, filtering, aging, visible training controls, and clearer recommendation copy. - Add server, shared-contract, and user-interface tests for the new behavior. ## Verification - `pnpm check:token-gates` - `pnpm -r typecheck` - `env -u AWS_ACCESS_KEY_ID -u AWS_SECRET_ACCESS_KEY pnpm test:run` (all server, UI, CLI, shared, and catalog tests passed; one fixed five-second DB timeout flaked under full-suite load) - `NODE_ENV=test pnpm --filter @paperclipai/db exec vitest run src/status-card-migrations.test.ts` (passed in isolation) - `pnpm build` ## Risks - The attention summary field rename requires synchronized consumers. - Terminal-blocker traversal uses cycle and depth guards. A malformed dependency graph can stop at the last safe node. - The new arrival grouping changes which items contribute to the decisions badge. - Superseding repeated confirmations changes the terminal state of older pending interactions. > For core feature work, check [`ROADMAP.md`](ROADMAP.md) first and discuss it in `#dev` before opening the PR. Feature PRs that overlap with planned core work may need to be redirected — check the roadmap first. See `CONTRIBUTING.md`. ## Model Used OpenAI Codex with GPT-5. The runtime did not expose a dated model snapshot or context-window size. The model used reasoning, repository tools, code execution, and test execution. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge --------- Co-authored-by: Paperclip <noreply@paperclip.ing> |
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|---|---|---|
| .. | ||
| generated | ||
| README.md | ||
| client-contract.test.ts | ||
| client-types.test.ts | ||
| client.test.ts | ||
| client.ts | ||
| config.ts | ||
| events.ts | ||
| index.ts | ||
| readme-contract.test.ts | ||
| retention.test.ts | ||
| retention.ts | ||
| state.ts | ||
| types.ts | ||
README.md
Telemetry Data Contract
This document explains how contributors should use Paperclip's public telemetry contract. It intentionally does not list individual events or dimensions.
The canonical source for first-party event names, dimensions, optionality,
allowed primitive value types, and enum descriptions is
packages/shared/src/telemetry/generated/paperclip-telemetry.ts.
Shared enum constants live in packages/shared/src/constants.ts. Use those
constants when code needs a reusable domain, but treat the generated telemetry
types as the final authority for emitted first-party telemetry shapes.
Public Sources
Use these files when reviewing or changing telemetry code:
| Contract item | Public source |
|---|---|
| First-party event names | PaperclipEventName in generated/paperclip-telemetry.ts |
| Per-event dimensions and optionality | EventDimensionsMap in generated/paperclip-telemetry.ts |
| Enum descriptions for telemetry dimensions | PAPERCLIP_ENUM_DESCRIPTIONS in generated/paperclip-telemetry.ts |
| Schema version and event envelope helpers | SCHEMA_VERSION, makeEvent(), and makeBatch() in generated/paperclip-telemetry.ts |
| Runtime-safe event names and dimensions | TelemetryEventName and TelemetryEventDimensions in types.ts |
| Allowed primitive dimension values | TelemetryDimensionValue in types.ts |
| Shared reusable enum domains | Named exports in constants.ts |
| First-party typed emit helpers | events.ts |
| Generic client behavior | client.ts |
| Retention windows and event class assignments | RETENTION_DAYS and EVENT_RETENTION_CLASS in retention.ts |
Do not copy generated event lists or dimension tables into this README. They will drift as the generated contract changes.
Emission Boundary
Paperclip telemetry uses named events with explicit dimension fields. Treat open-ended string dimensions as public contract values, not as a place for user content or private operational data. Do not send PII, secrets, credentials, private paths, prompts, model output, or other sensitive values through telemetry dimensions.
Telemetry emitters send raw dimension values. They must not pre-normalize enum-like values into a reporting form just to match today's known domain.
The receiving layer owns canonicalization. Keeping canonicalization in one place means emitters can stay simple and accurate: emit what the product observed, use the generated contract for required and optional fields, and let the receiving layer decide how legacy spellings, aliases, unknown names, and future values map to a stable reporting shape.
Do not add client-side lowercasing, alias mapping, or fallback mapping unless the generated telemetry contract specifically requires that emitted value.
If a dimension is privacy-protected before emission, emit only the protected value and its matching public marker as defined by the typed helper or generated contract. Do not emit private source material in telemetry dimensions.
Sandbox Startup Trace Spans
Paperclip opens OpenTelemetry spans on the sandbox start path. These spans are a separate telemetry surface from the first-party events above. The generated telemetry contract does not cover them, so this section is their canonical contract.
The spans are opt-in. Paperclip exports them only when an OTLP endpoint is configured. With no endpoint the whole span path is a no-op. Paperclip opens the spans only for a run that targets a remote sandbox. A local run and an SSH run stay out of these spans.
Every span attribute uses the closed paperclip.sandbox.startup. prefix and
rides a fixed allowlist. A command line, an argument, an environment value, a
file path, program output, or a raw identifier never rides a span. It rides
neither as an attribute nor as an event. The producer bounds each free-form
value:
- A command basename maps to a small known set. Any other value maps to
other. - A region maps to a small known set. Any other value maps to
unknown. - An image id, a sandbox id, and a lease id ride only as a non-reversible short hash.
Each numeric attribute is finite. Paperclip omits an attribute when its value is
absent, never a misleading 0.
Spans
| Span | Scope | Parent |
|---|---|---|
sandbox.startup |
The one root span for a sandbox bring-up. | none (root) |
workspace.resolve |
Workspace resolution step. | sandbox.startup |
codex-home.seed |
Managed-home seed step. | sandbox.startup |
skills.reconcile |
Skills reconcile step. | sandbox.startup |
stage.sync |
Workspace stage-sync step. | sandbox.startup |
bridge.paperclip |
Paperclip bridge start step. | sandbox.startup |
bridge.process-session |
Process-session bridge start step. | sandbox.startup |
acp.handshake |
ACP session handshake step. | sandbox.startup |
sandbox.exec |
One host-to-sandbox execution. | the active step span |
A step span name is the step name. The sandbox.exec span parents to the step
span that runs the execution, so each execution nests under its step. With no
active trace context the exec span opens unparented.
The root span sets the error status when the bring-up fails. Each step span sets
the error status when its step fails. The sandbox.exec span sets the error
status when the exit code is non-zero or the execution throws.
Outcome values
The paperclip.sandbox.startup.outcome attribute uses a closed value set:
ok— the step or the execution settled with a success result.skipped— a warm cache skipped the step; the step ran no work.failed— the step or the execution threw, or the exit code was non-zero.
Root span attributes
The sandbox.startup root span uses this closed attribute allowlist.
| Attribute | Type | Optional | Meaning |
|---|---|---|---|
paperclip.sandbox.startup.root.wall_ms |
number | no | The root-span wall time of the whole bring-up. |
paperclip.sandbox.startup.root.work_ms |
number | no | The sum of the step wall times. |
paperclip.sandbox.startup.root.diff_ms |
number | no | work_ms − wall_ms; the overlap the parallel steps saved. |
paperclip.sandbox.startup.provider |
string | yes | The normalized provider family. |
paperclip.sandbox.startup.cold_start |
boolean | yes | Whether the bring-up is a cold start. |
paperclip.sandbox.startup.region |
string | yes | The clamped region label. |
paperclip.sandbox.startup.image_id |
string | yes | The hashed image id. |
paperclip.sandbox.startup.sandbox_id |
string | yes | The hashed sandbox id. |
paperclip.sandbox.startup.lease_id |
string | yes | The hashed lease id. |
Step span attributes
Each bring-up step span uses this closed attribute allowlist. The step name
rides the span name, so no step attribute repeats it.
| Attribute | Type | Optional | Meaning |
|---|---|---|---|
paperclip.sandbox.startup.step.wall_ms |
number | no | The wall time of the step. |
paperclip.sandbox.startup.outcome |
string | no | The step outcome (ok, skipped, or failed). |
paperclip.sandbox.startup.provider |
string | yes | The normalized provider family. |
paperclip.sandbox.startup.batch |
string | yes | A shared tag that marks two parallel steps as one batch. |
paperclip.sandbox.startup.handshake.create_runtime.wall_ms |
number | yes | The create-runtime sub-time of the acp.handshake step. |
paperclip.sandbox.startup.handshake.ensure_session.wall_ms |
number | yes | The ensure-session sub-time of the acp.handshake step. |
The round-trip count and the provider durations no longer ride a step span. The
per-execution sandbox.exec child spans carry that detail.
sandbox.exec span attributes
The sandbox.exec span uses this closed attribute allowlist. Paperclip omits a
numeric attribute when the provider does not report the value.
| Attribute | Type | Optional | Meaning |
|---|---|---|---|
paperclip.sandbox.startup.provider |
string | no | The normalized provider family. |
paperclip.sandbox.startup.exec.command |
string | no | The clamped argv[0] command label. |
paperclip.sandbox.startup.exec.exit_code |
number | yes | The numeric process exit code. |
paperclip.sandbox.startup.exec.wall_ms |
number | no | The host-measured wall time of the execution. |
paperclip.sandbox.startup.exec.wait_before_ms |
number | yes | The provider handle-fetch wait before the execution ran. |
paperclip.sandbox.startup.exec.sandbox_ms |
number | yes | The in-sandbox run time of the execution. |
paperclip.sandbox.startup.exec.network_ms |
number | yes | The transport time the host adds; wall_ms − wait_before_ms − sandbox_ms. |
paperclip.sandbox.startup.exec.critical_path |
boolean | no | Whether the execution sits on the startup critical path. |
paperclip.sandbox.startup.exec.cache_hit |
boolean | yes | Whether the provider served the sandbox handle from its warm cache. |
paperclip.sandbox.startup.outcome |
string | no | The execution outcome (ok or failed). |
The plugin decides the cache hit at the sandbox-handle lookup. The span no
longer infers a cache hit from wait_before_ms == 0. Paperclip omits the
cache_hit attribute when the provider does not report the value.
To add a span attribute, extend the SANDBOX_STARTUP_SPAN_ATTRS allowlist in
the code first. Keep the attribute low-cardinality and free of user content.
Provider spans
A sandbox provider plugin also opens spans for its own sync steps. These spans
use the sandbox.provider. name prefix. They share the
paperclip.sandbox.startup. attribute prefix and obey the same opt-in and
no-user-content rules as the startup spans above.
The plugin worker runs in a separate process from the host. So the host treats
every field of a worker-sent span as untrusted input. The host re-clamps the
span name and every attribute at one boundary, the span.record host handler,
before it records the span.
| Span | Scope | Parent |
|---|---|---|
sandbox.provider.pack |
The host-local pack step that builds the upload tarball. It makes no sandbox round trip. | the active startup step span |
sandbox.provider.transfer |
The transfer step that uploads the files to the sandbox. | the active startup step span |
sandbox.provider.other |
Any span name outside the known set. | the active startup step span |
The host clamps the span name to the closed set pack and transfer. The host
maps a known name to sandbox.provider.<name>. The host maps any other value to
sandbox.provider.other, so a span name never carries free-form data.
The sandbox.provider.* spans use this closed attribute allowlist. The host
drops every other key, so a command, an argument, a path, an id, a standard
output, or a standard error never rides a provider span. The host records only
the attributes that the producer sends for one span.
| Attribute | Type | Optional | Meaning |
|---|---|---|---|
paperclip.sandbox.startup.provider |
string | no | The normalized provider family. |
paperclip.sandbox.startup.outcome |
string | yes | The step outcome (ok, skipped, or failed). |
paperclip.sandbox.startup.pack.wall_ms |
number | yes | The host-local wall time of the pack step. It rides the sandbox.provider.pack span. |
paperclip.sandbox.startup.transfer.wall_ms |
number | yes | The wall time of the transfer step. It rides the sandbox.provider.transfer span. |
paperclip.sandbox.startup.transfer.guard.count |
number | yes | The number of serial guard round trips before one transfer. It rides the sandbox.provider.transfer span. |
The span.record host handler enforces the allowlist. It re-maps provider
through the provider-family normalizer. It keeps outcome only when the value
is ok, skipped, or failed. It keeps a numeric attribute only when the
value is a finite number. It drops a status message and keeps only the numeric
status code. The handler never throws, because observability must not change the
sync control flow.
The span.record host method needs the environment.drivers.register
capability. So only a plugin that registers an environment driver may emit a
provider span. The capability gate rejects a provider span from any other
plugin.
The host parents each provider span to the active startup step span. The host
mints a W3C traceparent from the active step and passes it to the plugin
worker on the per-call invocation channel. The worker tags its span with the
traceparent and treats the value as opaque. The worker never derives the
parent from it. The host recovers the traceparent from its own invocation
record, so a worker can never forge a parent. The host validates the
traceparent and rejects a missing or malformed value. With no active host
trace context the worker sends no span, so the whole provider-span path is a
no-op.
Sandbox Startup Run-Log Event
Paperclip writes one run.startup.step event to the run log for each bring-up
step. This event is a run-log record, not a first-party telemetry event. The
generated telemetry contract does not cover it, so this section is its canonical
contract.
The event payload carries only three fields.
| Field | Type | Meaning |
|---|---|---|
step |
string | The bring-up step name, for example stage.sync. |
durationMs |
number | The wall time of the step. A skipped step reports 0. |
outcome |
string | The step outcome (ok, skipped, or failed). |
The event no longer carries the per-step round-trip count or the provider
duration fields. It dropped roundTrips, providerExecMs, providerGetMs,
createRuntimeMs, and ensureSessionMs. The startup spans in the section above
carry that detail now. The sandbox.exec child spans hold the round-trip and
provider durations. The acp.handshake step span holds the create-runtime and
ensure-session sub-times.
To read the detailed timing, use the startup spans. The spans need an OTLP endpoint. A run with no endpoint keeps only the three run-log fields above.
Dimension Values
Telemetry dimension values must be primitives. Use only the value types allowed
by TelemetryDimensionValue:
stringnumberboolean
Do not emit null, undefined, arrays, or objects as dimension values. Optional
dimensions should be omitted when absent.
When a dimension is enum-like, use the shared constant from constants.ts when
one exists. If no shared constant exists, use the generated telemetry type as the
domain. In all cases, the generated telemetry type remains the source of truth
for the emitted value.
Required, Optional, And Sentinel Values
Required and optional dimensions are defined by EventDimensionsMap.
Required dimensions must be present for every event of that name. Optional dimensions should be emitted only when the value is known and useful.
Sentinel values are only for required fields that have no observed raw value at the emitting layer. Do not use a sentinel to hide a concrete value that is new, custom, or not yet represented by a shared constant. Emit the concrete raw value and let the receiving layer canonicalize it.
Adding Or Changing Telemetry
Client code is responsible for emitting approved telemetry events at the right place in the product. Stable event names, dimensions, and enum domains must come from the generated telemetry contract before normal emitters use them.
For product work that needs to propose a new first-party event before schema
registration, use the proposal marker workflow in doc/TELEMETRY_WORKFLOW.md.
Those proposed calls stay on client.track(), carry an @ts-expect-error
marker on the event-name argument, and are swallowed at runtime until the
generated schema registers the event name.
For stable event work:
- Start from
generated/paperclip-telemetry.ts. The generated types are what reviewers use to verify event names, dimensions, optionality, value types, enum descriptions, and schema version. - Choose stable event and dimension names. Do not include user content, local machine details, secrets, credentials, private paths, or values that are not part of the public event contract.
- Use only
string,number, orbooleandimension values. - Reuse a shared constant from
constants.tsfor enum-like dimensions when one exists. If the generated telemetry domain has values beyond a shared constant, keep the emitter aligned with the generated telemetry type. - Keep emitters raw. Do not normalize, alias-map, or lowercase enum-like values in the client unless the generated contract explicitly calls for that emitted value.
- Add or update a typed helper in
events.tswhen the event is first-party and should have a stable helper API. - Update tests for helper behavior, including raw pass-through for enum-like values when that is the intended boundary.
- Update this README only when the contributor workflow, source-of-truth pointers, or durable invariants change. Do not add an event catalog here.
Before opening a pull request, verify that the emitted code, typed helpers, and generated telemetry contract agree. If they disagree, fix the contract or code rather than documenting around the mismatch in this README.
For new first-party events that are not in the generated contract yet, follow
the public proposal and promotion workflow in
doc/TELEMETRY_WORKFLOW.md.
Retention
Retention windows are documented in retention.ts. Each event is assigned a
retention class; the class determines the window in days. This is a
housekeeping and query-cost concern managed by data-infra, not a schema
concern — updating a retention window does not require a schema version bump.
Current classes:
| Class | Window | Description |
|---|---|---|
operational_enum_count |
90 days | Enum/boolean/count/bucket events. No token material, no PII. |
When a new event carries only enums, booleans, counts, or coarse buckets and
no token material or PII, assign it to operational_enum_count in
EVENT_RETENTION_CLASS. If no existing class fits, define a new class in
RETENTION_DAYS and document it here.