diff --git a/docs/intro/install.rst b/docs/intro/install.rst
index 0b36251cc..c623cdb2f 100644
--- a/docs/intro/install.rst
+++ b/docs/intro/install.rst
@@ -131,10 +131,16 @@ To install Scrapy on Windows using ``pip``:
 Now, you should be able to :ref:`install Scrapy <intro-install-scrapy>` using ``pip``.
 
 .. note::
-    **Windows users:** If you see a message like ``'scrapy' is not recognized
-    as an internal or external command`` after installation, you can run
-    ``python -m scrapy <arguments>`` instead (e.g.,
-    ``python -m scrapy startproject myproject``).
+
+   If you see a message like ``'scrapy' is not recognized as an internal or external command``
+   when trying to run the ``scrapy`` command-line tool, it usually means that the
+   Python ``Scripts`` directory is not in your system ``PATH``.
+
+   To make the ``scrapy`` command available, add the ``Scripts`` directory of your
+   Python installation to the ``PATH`` environment variable.
+
+   As a workaround, you can run ``python -m scrapy <arguments>`` instead (for example,
+   ``python -m scrapy startproject myproject``).
 
 .. _intro-install-ubuntu:
 
diff --git a/docs/intro/tutorial.rst b/docs/intro/tutorial.rst
index 07d31b4da..48a0d15e0 100644
--- a/docs/intro/tutorial.rst
+++ b/docs/intro/tutorial.rst
@@ -54,10 +54,16 @@ directory where you'd like to store your code and run::
     scrapy startproject tutorial
 
 .. note::
-    **Windows users:** If you see a message like ``'scrapy' is not recognized
-    as an internal or external command``, you can run
-    ``python -m scrapy <arguments>`` instead (e.g.,
-    ``python -m scrapy startproject myproject``).
+
+   If you see a message like ``'scrapy' is not recognized as an internal or external command``
+   when trying to run the ``scrapy`` command-line tool, it usually means that the
+   Python ``Scripts`` directory is not in your ``PATH``.
+
+   To make the ``scrapy`` command available, add the ``Scripts`` directory of
+   your Python installation to your ``PATH`` environment variable.
+
+   As a workaround, you can run ``python -m scrapy <arguments>`` instead
+   (for example, ``python -m scrapy startproject tutorial``).
 
 This will create a ``tutorial`` directory with the following contents::