diff --git a/docs/faq.rst b/docs/faq.rst
index 7a0628f88..8de680816 100644
--- a/docs/faq.rst
+++ b/docs/faq.rst
@@ -319,7 +319,18 @@ I'm scraping a XML document and my XPath selector doesn't return any items
 
 You may need to remove namespaces. See :ref:`removing-namespaces`.
 
+Running ``runspider`` I get ``error: No spider found in file: <filename>``
+--------------------------------------------------------------------------
+
+This may happen if your Scrapy project has a spider module with a name that
+conflicts with the name of one of the `Python standard library modules`_, such
+as ``csv.py`` or ``os.py``, or any `Python package`_ that you have installed.
+See :issue:`2680`.
+
+.. _Python standard library modules: https://docs.python.org/py-modindex.html
+.. _Python package: https://pypi.org/
+
 .. _user agents: https://en.wikipedia.org/wiki/User_agent
 .. _LIFO: https://en.wikipedia.org/wiki/Stack_(abstract_data_type)
 .. _DFO order: https://en.wikipedia.org/wiki/Depth-first_search
-.. _BFO order: https://en.wikipedia.org/wiki/Breadth-first_search
+.. _BFO order: https://en.wikipedia.org/wiki/Breadth-first_search
\ No newline at end of file