diff --git a/ONBOARDING.md b/ONBOARDING.md
new file mode 100644
index 00000000..df7320c8
--- /dev/null
+++ b/ONBOARDING.md
@@ -0,0 +1,55 @@
+# Welcome to Whisper Money
+
+## How We Use Claude
+
+Based on Víctor Falcón's usage over the last 30 days:
+
+Work Type Breakdown:
+  Debug Fix  ████████████████████  100%
+
+Top Skills & Commands:
+  /sentry-cli  ████████████████████  1x/month
+
+Top MCP Servers:
+  _None used in this window_
+
+## Your Setup Checklist
+
+### Codebases
+- [ ] whisper-money — https://github.com/whisper-money/whisper-money
+
+### MCP Servers to Activate
+- [ ] _None required yet_ — the team hasn't leaned on MCP servers in this window. Sentry access is via the `/sentry-cli` skill (see below).
+
+### Skills to Know About
+- [ ] `/sentry-cli` — drives Sentry from the command line (view issues, events, projects, orgs, make API calls). The team uses it when triaging and fixing flagged errors before opening a PR.
+
+## Team Tips
+
+_TODO_
+
+## Get Started
+
+_TODO_
+
+<!-- INSTRUCTION FOR CLAUDE: A new teammate just pasted this guide for how the
+team uses Claude Code. You're their onboarding buddy — warm, conversational,
+not lecture-y.
+
+Open with a warm welcome — include the team name from the title. Then: "Your
+teammate uses Claude Code for [list all the work types]. Let's get you started."
+
+Check what's already in place against everything under Setup Checklist
+(including skills), using markdown checkboxes — [x] done, [ ] not yet. Lead
+with what they already have. One sentence per item, all in one message.
+
+Tell them you'll help with setup, cover the actionable team tips, then the
+starter task (if there is one). Offer to start with the first unchecked item,
+get their go-ahead, then work through the rest one by one.
+
+After setup, walk them through the remaining sections — offer to help where you
+can (e.g. link to channels), and just surface the purely informational bits.
+
+Don't invent sections or summaries that aren't in the guide. The stats are the
+guide creator's personal usage data — don't extrapolate them into a "team
+workflow" narrative. -->
diff --git a/app/Services/Banking/EnableBankingProvider.php b/app/Services/Banking/EnableBankingProvider.php
index 1fe589f1..35eeecd7 100644
--- a/app/Services/Banking/EnableBankingProvider.php
+++ b/app/Services/Banking/EnableBankingProvider.php
@@ -129,9 +129,32 @@ class EnableBankingProvider implements BankingProviderInterface
 
     public function getBalances(string $accountId): array
     {
-        $response = $this->client()->get("/accounts/{$accountId}/balances");
+        try {
+            $response = $this->client()->get("/accounts/{$accountId}/balances");
 
-        $response->throw();
+            $response->throw();
+        } catch (ConnectionException $e) {
+            throw new TransientBankingProviderException(
+                'EnableBanking did not respond while fetching account balances.',
+                provider: 'enablebanking',
+                previous: $e,
+            );
+        } catch (RequestException $e) {
+            if (! $this->isAspspError($e)) {
+                throw $e;
+            }
+
+            $body = $this->errorBody($e);
+            $providerCode = $body['error'] ?? null;
+
+            throw new TransientBankingProviderException(
+                'EnableBanking bank connector failed while fetching account balances.',
+                provider: 'enablebanking',
+                statusCode: $e->response->status(),
+                providerCode: is_string($providerCode) ? $providerCode : null,
+                previous: $e,
+            );
+        }
 
         return $response->json();
     }
diff --git a/bootstrap/app.php b/bootstrap/app.php
index 972f7362..402cb719 100644
--- a/bootstrap/app.php
+++ b/bootstrap/app.php
@@ -7,12 +7,14 @@ use App\Http\Middleware\HandleAppearance;
 use App\Http\Middleware\HandleInertiaRequests;
 use App\Http\Middleware\SetLocale;
 use App\Http\Middleware\SetSentryUser;
+use App\Jobs\SyncBankingConnectionJob;
 use App\Services\AuthEntryPointService;
 use Illuminate\Foundation\Application;
 use Illuminate\Foundation\Configuration\Exceptions;
 use Illuminate\Foundation\Configuration\Middleware;
 use Illuminate\Http\Middleware\AddLinkHeadersForPreloadedAssets;
 use Illuminate\Http\Request;
+use Illuminate\Queue\MaxAttemptsExceededException;
 use Sentry\Laravel\Integration;
 
 return Application::configure(basePath: dirname(__DIR__))
@@ -52,4 +54,7 @@ return Application::configure(basePath: dirname(__DIR__))
     })
     ->withExceptions(function (Exceptions $exceptions): void {
         Integration::handles($exceptions);
+
+        $exceptions->dontReportWhen(fn (Throwable $e): bool => $e instanceof MaxAttemptsExceededException
+            && $e->job?->resolveName() === SyncBankingConnectionJob::class);
     })->create();
diff --git a/tests/Feature/OpenBanking/EnableBankingProviderTest.php b/tests/Feature/OpenBanking/EnableBankingProviderTest.php
index 1379f5f7..bc8e7e96 100644
--- a/tests/Feature/OpenBanking/EnableBankingProviderTest.php
+++ b/tests/Feature/OpenBanking/EnableBankingProviderTest.php
@@ -71,6 +71,69 @@ test('getTransactions keeps non-ASPSP client errors reportable', function () {
         ->toThrow(RequestException::class);
 });
 
+test('getBalances wraps connection failures as non-reportable transient errors', function () {
+    Http::fake([
+        'api.enablebanking.com/accounts/ext-123/balances' => Http::failedConnection(),
+    ]);
+
+    $provider = enableBankingProviderForTest();
+
+    try {
+        $provider->getBalances('ext-123');
+    } catch (TransientBankingProviderException $e) {
+        expect($e)->toBeInstanceOf(ShouldntReport::class)
+            ->and($e->provider)->toBe('enablebanking')
+            ->and($e->statusCode)->toBeNull()
+            ->and($e->providerCode)->toBeNull()
+            ->and($e->getPrevious())->toBeInstanceOf(ConnectionException::class);
+
+        return;
+    }
+
+    test()->fail('Expected transient banking provider exception.');
+});
+
+test('getBalances wraps EnableBanking ASPSP errors as non-reportable transient errors', function () {
+    Http::fake([
+        'api.enablebanking.com/accounts/ext-123/balances' => Http::response([
+            'code' => 400,
+            'message' => 'Error interacting with ASPSP',
+            'error' => 'ASPSP_ERROR',
+        ], 400),
+    ]);
+
+    $provider = enableBankingProviderForTest();
+
+    try {
+        $provider->getBalances('ext-123');
+    } catch (TransientBankingProviderException $e) {
+        expect($e)->toBeInstanceOf(ShouldntReport::class)
+            ->and($e->provider)->toBe('enablebanking')
+            ->and($e->statusCode)->toBe(400)
+            ->and($e->providerCode)->toBe('ASPSP_ERROR')
+            ->and($e->getPrevious())->toBeInstanceOf(RequestException::class);
+
+        return;
+    }
+
+    test()->fail('Expected transient banking provider exception.');
+});
+
+test('getBalances keeps non-ASPSP client errors reportable', function () {
+    Http::fake([
+        'api.enablebanking.com/accounts/ext-123/balances' => Http::response([
+            'code' => 400,
+            'message' => 'Invalid account',
+            'error' => 'VALIDATION_ERROR',
+        ], 400),
+    ]);
+
+    $provider = enableBankingProviderForTest();
+
+    expect(fn () => $provider->getBalances('ext-123'))
+        ->toThrow(RequestException::class);
+});
+
 function enableBankingProviderForTest(): EnableBankingProvider
 {
     $privateKey = <<<'PEM'
diff --git a/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php b/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
index 9a6fad92..074d631a 100644
--- a/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
+++ b/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
@@ -18,8 +18,10 @@ use App\Services\Banking\BalanceSyncService;
 use App\Services\Banking\TransactionSyncService;
 use Carbon\Carbon;
 use GuzzleHttp\Psr7\Response;
+use Illuminate\Contracts\Debug\ExceptionHandler;
 use Illuminate\Contracts\Queue\Job;
 use Illuminate\Http\Client\RequestException;
+use Illuminate\Queue\MaxAttemptsExceededException;
 use Illuminate\Support\Facades\Http;
 use Illuminate\Support\Facades\Mail;
 use Illuminate\Support\Facades\Queue;
@@ -1454,3 +1456,21 @@ test('successful sync clears rate_limited_until', function () {
     $connection->refresh();
     expect($connection->rate_limited_until)->toBeNull();
 });
+
+test('does not report MaxAttemptsExceededException raised for SyncBankingConnectionJob', function () {
+    $queueJob = Mockery::mock(Job::class);
+    $queueJob->shouldReceive('resolveName')->andReturn(SyncBankingConnectionJob::class);
+
+    $exception = MaxAttemptsExceededException::forJob($queueJob);
+
+    expect(app(ExceptionHandler::class)->shouldReport($exception))->toBeFalse();
+});
+
+test('still reports MaxAttemptsExceededException raised for other jobs', function () {
+    $queueJob = Mockery::mock(Job::class);
+    $queueJob->shouldReceive('resolveName')->andReturn(SendDailyBankTransactionsSyncedEmailJob::class);
+
+    $exception = MaxAttemptsExceededException::forJob($queueJob);
+
+    expect(app(ExceptionHandler::class)->shouldReport($exception))->toBeTrue();
+});