diff --git a/app/Jobs/SyncBankingConnectionJob.php b/app/Jobs/SyncBankingConnectionJob.php
index cfd2b91c..dac9af20 100644
--- a/app/Jobs/SyncBankingConnectionJob.php
+++ b/app/Jobs/SyncBankingConnectionJob.php
@@ -33,6 +33,8 @@ class SyncBankingConnectionJob implements ShouldBeUnique, ShouldQueue
 
     public int $backoff = 30;
 
+    public int $timeout = 120;
+
     /**
      * Maximum number of scheduled sync cycles that will auto-retry
      * a connection in Error state before requiring manual intervention.
@@ -143,6 +145,25 @@ class SyncBankingConnectionJob implements ShouldBeUnique, ShouldQueue
     /**
      * Handle permanent errors (auth failures) that should not be retried.
      */
+    public function failed(?\Throwable $e): void
+    {
+        $connection = $this->bankingConnection->fresh();
+
+        if (! $connection || $connection->status === BankingConnectionStatus::Error) {
+            return;
+        }
+
+        if (! $this->isSyncableStatus($connection)) {
+            return;
+        }
+
+        $connection->update([
+            'status' => BankingConnectionStatus::Error,
+            'error_message' => $e ? $this->friendlyErrorMessage($e) : __('An unexpected error occurred during sync. Please try again later.'),
+            'consecutive_sync_failures' => $connection->consecutive_sync_failures + 1,
+        ]);
+    }
+
     private function handlePermanentError(BankingConnection $connection, \Throwable $e): void
     {
         $connection->update([
diff --git a/app/Services/Banking/EnableBankingProvider.php b/app/Services/Banking/EnableBankingProvider.php
index 0cfc5a20..87359173 100644
--- a/app/Services/Banking/EnableBankingProvider.php
+++ b/app/Services/Banking/EnableBankingProvider.php
@@ -138,6 +138,8 @@ class EnableBankingProvider implements BankingProviderInterface
     private function client(): PendingRequest
     {
         return Http::baseUrl(self::BASE_URL)
+            ->timeout(20)
+            ->connectTimeout(5)
             ->withToken($this->generateJwt())
             ->acceptJson()
             ->throw(function ($response, $exception) {
diff --git a/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php b/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
index cbbc4135..c06349e1 100644
--- a/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
+++ b/tests/Feature/OpenBanking/SyncBankingConnectionJobTest.php
@@ -1260,6 +1260,23 @@ test('sends auth failed email immediately for binance 403 error', function () {
     });
 });
 
+test('failed sync job marks active connection as error so onboarding can continue', function () {
+    $connection = BankingConnection::factory()->create([
+        'status' => BankingConnectionStatus::Active,
+        'last_synced_at' => null,
+        'consecutive_sync_failures' => 0,
+    ]);
+
+    $job = new SyncBankingConnectionJob($connection);
+    $job->failed(new RuntimeException('Provider request timed out.'));
+
+    $connection->refresh();
+    expect($connection->status)->toBe(BankingConnectionStatus::Error);
+    expect($connection->last_synced_at)->toBeNull();
+    expect($connection->error_message)->toBe('An unexpected error occurred during sync. Please try again later.');
+    expect($connection->consecutive_sync_failures)->toBe(1);
+});
+
 test('rate limit error does not set connection status to error', function () {
     $user = User::factory()->onboarded()->create();
     $connection = BankingConnection::factory()->create([