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.. _web crawling: https://en.wikipedia.org/wiki/Web_crawler
.. _web scraping: https://en.wikipedia.org/wiki/Web_scraping
.. _getting-help:
Getting help
============
Having trouble? We'd like to help!
Having trouble? Read the :doc:`FAQ <faq>`, ask a question in `GitHub
Discussions`_ or report a bug on our `issue tracker`_. See
:doc:`intro/getting-help` for more options.
* Try the :doc:`FAQ <faq>` -- it's got answers to some common questions.
* Looking for specific information? Try the :ref:`genindex` or :ref:`modindex`.
* Ask or search questions in `StackOverflow using the scrapy tag`_.
* Ask or search questions in the `Scrapy subreddit`_.
* Search for questions on the archives of the `scrapy-users mailing list`_.
* Ask a question in the `#scrapy IRC channel`_.
* Report bugs with Scrapy in our `issue tracker`_.
* Join the Discord community `Scrapy Discord`_.
.. _scrapy-users mailing list: https://groups.google.com/forum/#!forum/scrapy-users
.. _Scrapy subreddit: https://www.reddit.com/r/scrapy/
.. _StackOverflow using the scrapy tag: https://stackoverflow.com/tags/scrapy
.. _#scrapy IRC channel: irc://irc.freenode.net/scrapy
.. _GitHub Discussions: https://github.com/scrapy/scrapy/discussions
.. _issue tracker: https://github.com/scrapy/scrapy/issues
.. _Scrapy Discord: https://discord.com/invite/mv3yErfpvq
First steps
@ -47,6 +34,7 @@ First steps
intro/install
intro/tutorial
intro/examples
intro/getting-help
:doc:`intro/overview`
Understand what Scrapy is and how it can help you.
@ -60,6 +48,9 @@ First steps
:doc:`intro/examples`
Learn more by playing with a pre-made Scrapy project.
:doc:`intro/getting-help`
Find support beyond this documentation.
.. _section-basics:
Basic concepts

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.. _getting-help:
============
Getting help
============
Having trouble? We'd like to help!
Check the documentation
=======================
If you cannot install Scrapy, see the :ref:`troubleshooting section
<intro-install-troubleshooting>` of the installation guide. For anything else,
read the :ref:`faq` and search this documentation.
Search for existing answers
===========================
Whatever your question or issue, there is a chance someone else has been in
your shoes before. Search for similar topics in `GitHub Discussions`_ and in
the `issue tracker`_. StackOverflow_ also holds years of answered Scrapy
questions.
Ask the community
=================
If you cannot find an answer or a solution for your problem:
* If you think you have found a bug in Scrapy, report it on the
`issue tracker`_.
* If you have a question, prepare a `good question`_ and ask it in
`GitHub Discussions`_.
* If you want to start a discussion, and you are not looking for a specific
answer, use reddit_.
* Otherwise, ask on `Discord`_. Be ready to wait for a bit, though; most people
cannot watch the chat 24/7.
.. _Discord: https://discord.com/invite/mv3yErfpvq
.. _GitHub Discussions: https://github.com/scrapy/scrapy/discussions
.. _good question: https://stackoverflow.com/help/how-to-ask
.. _issue tracker: https://github.com/scrapy/scrapy/issues
.. _reddit: https://www.reddit.com/r/scrapy/
.. _StackOverflow: https://stackoverflow.com/tags/scrapy