2.6 KiB
Getting help
Having trouble? We'd like to help!
Cover your bases
If you are experiencing issues while using Scrapy, or cannot install Scrapy at all, make sure you have followed the installation steps described in the :ref:`intro-install`, including :ref:`platform-specific steps <intro-install-platform-notes>`. Also remember to check out its :ref:`troubleshooting section <intro-install-troubleshooting>`.
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Unknown interpreted text role "ref".If you have a question about Scrapy, try to get familiar with Scrapy first. :ref:`section-first-steps` pages will help you get started quickly. :ref:`section-basics` pages will solve most basic questions about Scrapy.
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Unknown interpreted text role "ref".If you have questions beyond the basics, or you are experiencing issues while using Scrapy, start by reading the :ref:`faq` page, which covers common questions and issues.
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Unknown interpreted text role "ref".If you are not sure how to solve a specific problem with Scrapy, :ref:`section-solving-problems` pages cover solutions for common problems.
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Unknown interpreted text role "ref".You can also search the documentation, or check the :ref:`genindex` or the :ref:`modindex`.
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Whatever your question or issue, there is a chance someone else has been in your shoes before. Search for similar topics in StackOverflow, reddit, the old mailing list or the issue tracker.
Ask away
If you cannot find an answer or a solution for your problem, you can try to get help from the Scrapy community:
- If you think you have found a bug in Scrapy, please submit a bug report on our issue tracker.
- If you want to start a discussion related to Scrapy, and you are not looking for a specific answer, use reddit.
- If you think your problem may happen to someone else in the future, prepare a good question and ask on StackOverflow.
- Otherwise, you may ask for help on the Scrapy Discord server. Be ready to wait for a bit, though; most people cannot watch the chat 24/7.
Give back
You may have questions about Scrapy, or problems that you cannot solve, but you also have answers and solutions that you can share with others. While you wait for a response, please see if you can help someone else.